At Levi Swimwear, we aim to make your shopping experience smooth, secure, and convenient. Our payment policy ensures that transactions are straightforward, protected, and transparent. Please review the details below for information about the payment methods we accept, billing procedures, and security measures.
1. Accepted Payment Methods
We accept the following payment methods for online purchases:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
- Levi Swimwear Gift Cards (where applicable)
All payments are processed in U.S. dollars (USD).
2. Secure Payment Processing
- SSL Encryption: We use secure sockets layer (SSL) encryption technology to ensure that your personal information, including payment details, is kept safe.
- Payment Gateway: We work with trusted third-party payment processors to securely handle all payment transactions.
- No Storage of Card Details: For your safety, we do not store your credit or debit card information after the transaction is completed.
3. Order Confirmation
- After completing your purchase, you will receive an order confirmation email with the details of your transaction, including your order number, items purchased, and the total amount charged. Please keep this for your records.
- If you have not received an order confirmation email, please check your spam folder or contact our customer support at 📧 [email protected].
4. Billing Information
- Please provide accurate billing information when placing your order. This includes your name, address, and contact details. Any discrepancies may result in delays or errors with your order processing.
- Billing Address: The address you provide must match the one registered with your payment method (credit/debit card or PayPal). Failure to match may result in payment failure or transaction denial.
5. Taxes and Shipping Fees
- Sales Tax: Sales tax will be calculated based on the shipping address provided at checkout. The applicable sales tax rate will be displayed before finalizing your order.
- Shipping Costs: Shipping charges will also be calculated at checkout based on your location and the shipping method you select.
6. Payment Errors and Troubleshooting
If you experience issues while making a payment, here are a few steps you can take:
- Double-check your payment information (credit card details, expiration date, CVV).
- Ensure that your bank or card issuer has authorized the transaction.
- If the issue persists, please contact us at 📧 [email protected] or 📞 (386) 255-5106 for assistance.
7. Order Modifications and Cancellations
- Once your order has been processed and payment has been confirmed, we typically cannot modify or cancel the order.
- If you need to make changes to your order, please reach out as soon as possible to our support team for assistance.
8. Refunds and Returns
- For information on refunds and returns, please refer to our Return Policy page.
- Refunds will be processed using the original payment method used for the purchase.
If you have any questions or concerns regarding our payment policy, please feel free to contact our customer service team:
- 📞 (386) 255-5106
- 📧 [email protected]
Thank you for shopping with Levi Swimwear! We are committed to providing a secure and convenient payment experience for all of our customers.